Support
Frequently asked questions
The questions we get most often about PuraGene, our GLP-1 pricing, the free guide, and how we work with partner clinics.
What is PuraGene?
PuraGene is a precision-health media and referral platform. We publish research-grade content on GLP-1s, hormones, peptides, longevity, and weight loss, and we help readers get vetted, affordable access to the clinics, labs, and providers behind those protocols. Read more on our About page.
Are you a clinic or a pharmacy?
No. PuraGene does not prescribe, dispense, or ship medications. When a protocol is right for you, we connect you with independent licensed clinics and pharmacies who handle the clinical relationship directly. See our Medical Disclaimer.
How can you offer GLP-1s at up to 50% off?
We negotiate volume pricing with vetted compounding pharmacies and telehealth providers and pass the savings on to insiders. The actual price you pay depends on the medication, dose, and provider you choose, and is quoted by that provider — not by PuraGene.
Is the free guide really free?
Yes. The "5 Things You Must Know Before Starting a GLP-1" guide is a free PDF sent to your inbox when you join the insider list. No credit card, no upsell to receive it.
Do I need labs or a prescription first?
For any medication-based protocol (GLP-1s, hormones, peptides), yes — the partner clinic will require a medical intake and, in most cases, recent bloodwork before writing a prescription. We can help you find affordable lab options if you don't have recent results.
Is this covered by insurance?
Most compounded GLP-1s and cash-pay optimization protocols are not billed to insurance — which is part of why they can be dramatically cheaper than branded, insurance-run paths. Some labs and consultations may be reimbursable through HSA/FSA; check with your plan.
How is my information handled?
See our Privacy Policy. We do not sell your personal information. PuraGene is not a HIPAA-covered entity — see the HIPAA Disclaimer for what that means.
How do you make money?
A mix of affiliate commissions from partner clinics and providers, and sponsorships that are clearly labeled. A partnership never determines whether we cover something. Full detail in our Affiliate Disclosure.
How do I unsubscribe?
Every email includes a one-click unsubscribe link at the bottom. You can also email hello@puragene.com and we'll remove you.
I have a question that isn't here.
Reach us at hello@puragene.com or through the contact form.
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